Privacy policy and data protection

Privacy overview

This page explains how the Betplay Casino editorial site (betplay-casino-ca.com) collects, uses, stores and shares personal and technical data from visitors. The site is an independent editorial guide to online casinos and not the operator of any games. Information here applies only to this website and its editorial activities, not to third-party casinos or payment providers. If you follow links to an operator, that operator’s privacy practices apply after you leave this site.

We follow PIPEDA and applicable provincial privacy rules in how we handle personal information. If you have questions or want to exercise a privacy right, contact [email protected].

What we collect

The site collects minimal data necessary to run an editorial website and to reply to user enquiries. Collection happens through normal server logs, site forms, and voluntary contact messages. We do not operate a gaming platform and we do not process financial details for wagering.

Common types of data we may process are listed below. We only collect contact details if you provide them voluntarily, for example when you email us or submit a message via the site.

• Technical and usage data: IP address, browser and device type, referring site, pages viewed, time on page, click events and basic interaction logs.
• Contact data: name and email address you provide when contacting support or subscribing to site updates, and the content of any message you send.
• Optional profile data: if you leave editorial feedback or a publicly visible comment, the name or handle you choose and the comment text.
• Aggregated data: anonymized summaries used for site maintenance and editorial analytics.

Why we use data

Data is used to operate and improve the editorial site, respond to enquiries, and maintain site security and performance. Technical logs help diagnose errors, protect against abuse, and measure which content is useful to readers. Contact details you supply are used only to answer your request or to manage any subscription you asked for.

We do not use visitor data for direct marketing beyond transactional communication about a support request, unless you explicitly opt in. We do not share personal data with advertisers for profiling or targeted advertising.

Storage and retention

We retain data only as long as necessary for the purposes described and to meet legal or security obligations. Typical retention periods are as follows.

Server logs and technical records are generally retained for up to 12 months to allow troubleshooting and security reviews. Contact messages and related correspondence are retained for up to 36 months unless you request earlier deletion. Anonymized or aggregated data may be kept indefinitely for research and editorial improvement because it no longer identifies individuals.

If you ask us to delete your personal information we will remove it unless retention is required by law or to protect against fraud and abuse. Deletion requests should be sent to [email protected] and will be handled in line with applicable law.

Your rights

Under PIPEDA and relevant provincial privacy laws, you have rights over personal information the site holds about you. Rights include access, correction, deletion, restriction of processing, and withdrawing consent where processing is based on consent. You may also lodge a complaint with the appropriate privacy authority if you believe your rights were not respected.

To exercise a right, contact [email protected] with a clear description of your request and any supporting details. We will verify identity where appropriate and respond within a reasonable timeframe consistent with legal requirements.

• Access: request a copy of personal information we hold about you.
• Correction: request corrections to inaccurate or incomplete information.
• Deletion: request removal of personal data, subject to legal constraints.
• Objection and restriction: object to processing or ask us to limit use pending review.
• Portability: where technically feasible, request your data in a structured, commonly used format.